The 111 appointment booking system (Adastra) is currently down

North east London GP practices may experience an increase in patients contacting them directly for appointments

Update: NHS Urgent and Emergency care winter campaign in NEL

A new video animation is available, and we encourage you to use it on your practice screens and social media

GP Connect worklist IT guide for 111 direct bookings

NHS Digital guide on how to create a GP connect worklist / prioritisation list for NHS 111 direct bookings.

NHS 111 Booking into General practice

This temporary change will stop at the end of September 2021

Home delivery of medicines and appliances during the COVID-19 outbreak

We have written a letter to community pharmacies and dispensing GP practices to confirm that the Community Pharmacy Home Delivery Service and the Dispensing Doctor Home Delivery Service will be commissioned from 16 March 2021 to 30 June 2021 for anyone living in England who has been notified by Test and Trace to self-isolate.

‘111 First’

All Londoners are being asked to contact NHS 111 online or by phone first, before going to a hospital Accident and Emergency department (A&E/ED) if they have an urgent, but not life-threatening, medical need.

14 April NHSE preparedness letter

NHSE updates on GP Contract Regulations, immunisations, webinars, and much more. Please read the full letter.

GP Connect and NHS 111

Message on the rapid roll out of GP Connect to support NHS 111

NEL 111 NHS Pathway criteria

How to manage patients sent back from NHS 111 to the practice

You should be using your own clinical judgement to decide which actions you need to take regarding individual patients who have been reverted back to your practice.

Ask patients to use NHS 111 online rather than calling 111

We are concerned that patients seeking information on coronavirus are being directed to call 111 rather than use NHS 111 online. NHS 111 is experiencing very high call volumes