Reminder: update the NHS 111 Directory of Services with Christmas and New Year opening hours


It is important that primary care providers update their NHS 111 Directory of Services (DoS) entry with accurate opening hours for the Christmas and New Year period (Christmas Eve, Christmas Day, Bank Holiday substitute day on Monday 28 December, New Year’s Eve, and New Year’s Day). 

Community pharmacy can use the DoS Profile Updater to update the DoS. General practice and dentistry should contact their local DoS Lead to update the DoS. Contact details for DoS Leads can be accessed via the DoS Provider and Commissioner Helpline 0300 0200 363. Providers should update their DoS entry as soon as possible.