The Newham MSK service (primary care referrals) comprising of the Orthopaedic Triage Service, Pain Service and Physiotherapy Services is currently operating a reduced service via telephone, video or face to face appointments as appropriate. They have suspended patient self referral, however are informing patients to re-use this pathway in the future.
Please continue to refer ONLY urgent physiotherapy patients that match the criteria outlined in section 16 (p.12) of the NHSE/I guidance:
- Post-elective surgery
- Post fracture
The MSK Single Point of Access (SPA) will continue to triage patients and arrange appropriate management.
The pain service has suspended new referrals - any new referrals will be returned. They will continue to provide telephone support to a small number of patients who are mid-treatment.
Please also continue to refer emergency and urgent MSK pathology using existing locally agreed pathways. This is outside of the Newham MSK model.
Please read this letter for more information.