Dear Colleague
The NHS East and South East London Pathology Partnership are embarking on a Quality Improvement Project with regard to Specimen Receipt and Logistics. It is anticipated that this should improve the service we provide, in terms of turnaround time for our users and seamless operation of the laboratory.
In order to begin with our improvements, we require your input. We would therefore be grateful if you could fill out the linked SurveyMonkey questionnaire https://www.surveymonkey.co.uk/r/TKBC9W2 with an honest account, not only of the service you currently receive from the Pathology Partnership, but your ideals in terms of number of collections and the time of day.
We have asked the team at E-Courier to bring in paper copies of this survey during their collection rounds. Should you wish to fill in the survey in this way instead of online, please hand it back to the courier at your convenience. We will be accepting electronic or paper responses to this survey for just over 2 weeks, and therefore ask that you kindly return it by Friday 22nd July."