NHS e-Referral Service (e-RS) – technical problem


Dear Practices

It has come to our attention that there is a known national technical issue with eRS displaying services listing furthest hospitals first when you search on the directory of services. This has been logged with the national helpdesk who are investigating the root cause of the issue.

In the meantime, the below workaround has been proposed: Clicking on the "Miles" heading at the top of the column will sort the list so that the services at the shortest distance from the supplied postcode are listed at the top of the results. 

 

For further information on this issue or to log other eRS technical issues, please contact the National Service Desk on 0300 303 5035.

For any general queries on e-RS, please contact the WEL CCGs Planned Care team on wfccg.thccg.newccg.e-rsqueries@nhs.net.