NHS e-Referral Service (e-RS) – improved advice and guidance functionality


The NHS e-Referral Service (e-RS) advice and guidance functionality allows a primary care clinician to seek advice from a secondary care clinician. Improvements to the core e-RS advice and guidance functionality are being made and will be available by the end of January 2021, with greater interoperability with provider IT systems available before the end of March 2021.

These enhancements include changes which enable a service provider to convert an advice and guidance conversation into a referral (when authorised), as well as provide advice back to the referrer and improved integration of e-RS with provider IT systems which means it will be quicker and easier for clinicians to use.

More information, including training materials and details of awareness sessions, is available on the NHS Digital website