New e-RS functionality: briefing sessions available

There are changes taking effect in early 2021 to how Advice and Guidance works in the NHS e-Referral Service (e-RS). This will impact both referrers and providers. In preparation for this, several awareness sessions have been scheduled by NHSD/NHSI throughout December 2020 and January 2021 to cover how these changes will affect users.

The changes will enable a provider to convert an A&G request into a referral without the need to return the request to the GP first. The provider, with authorisation from the referrer, will be able to turn the A&G request into a referral and direct it to an appropriate service within the provider’s organisation.

Find out more about this change

Please use the link below to book a session, please note that places are limited and it is requested that where possible one person from each organisation attends.

View and book a session HERE

You can also sigh up for further training and system alert updates HERE

For any general queries on e-RS, please contact the WEL CCGs Planned Care team on