New digital GP Contract requirements and guidance to support GP practices

In October 2021 new requirements for general practice came into effect in the GP Contract relating to digital services. To help explain what these requirements are and to support the implementation of them we have published new guidance for GP practices. The requirements state practices must offer and promote to their patients (and those acting on their behalf): 

  • An online consultation tool 
  • A video consultation tool  
  • A secure electronic communication method 
  • An online facility to provide and update personal/contact information. 

Practices must also signpost patients towards their online consultation tool and the NHS Symptom Checker from their website and other online presence. For any questions please contact