Message from Moorfields Eye Hospital in response to COVID-19
In response to the current coronavirus situation, we are deferring all non-urgent treatment from Monday 23 March. This is being done on the basis of clinical need; our doctors and nurses are reviewing each person’s requirements individually. We are doing this to minimise the number of people having to travel to a clinic, as well as ensuring we are using NHS staff and resources wisely.
If your patient’s appointment is affected by this, we will be contacting them to advise by phone or text. We understand this may be of concern but we want to reassure patients that, if their appointment does get cancelled, it is because the risk to eye health is considered low and we will be in touch with them in the future to update them on their care.
If we do not contact a patient, we are still expecting them to attend for their treatment. They can always contact us through email@example.com if they are not sure about whether their appointment is affected.
If their eye health is deteriorating they can contact our nurse-led helpline on 0207 566 2345 for advice. We will continue to provide urgent and emergency eye care for everyone who needs it.
If GPs have a query they should call the GP liaison team on 020 7521 4661 or email on firstname.lastname@example.org
GPs should always call A & E if they are sending patients directly - 020 7521 4682 (direct dial to the A&E named A&E clinician of the day).