IT management and support arrangements in Newham


As you’re aware, the IT management and support arrangements are changing for practices in Newham as a result of our recent transition to an Integrated Care Board (ICB).

As part of the transition, London Shared Services (LSS) will no longer be supporting general practice IT needs, and this will transition to the NHS North East London. Day-to-day, the logging and raising of issues via EMIS / Egton will remain the same. Issues that are triaged and escalated beyond EMIS / Egton will now be handled by the NEL ICB.

Continuity of service is paramount and we are keen to ensure the patient care remains the focus for the practice.

To facilitate the migration we need all Laptops and Desktops to be powered up and connected to the network between 14 and 16 September, either at the practice or at home.

Should you have any questions regarding this migration, please contact your relevant GP IT facilitator using the details below:

Chito Nwulu - chito.nwulu@nhs.net - 07950 381 821

A facilitator will call the practice ahead of migration to confirm everything is in place.