HEE Training Hub E-Bulletin


Communications over the Festive Period

This will be last of our weekly e-bulletins until the New Year. Rest assured, that if there are any urgent communications over the Festive period, these will be still be circulated via email as we receive these.


The Learning Hub – ‘Make or Break: Incivility in the Workplace’ and the impact of active kindness resource now available for the health and care workforce

The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce. Organisations and users can contribute and share resources for those in health and care to access. There are now over 750 resources available to access and share with colleagues.


A new video has been added to the Learning Hub on incivility in the workplace and the impact of active kindness. ‘Make or Break: Incivility in the Workplace’ is a video that has been developed by the Elena Power Centre for Simulation and Human Factors at Epsom and St Helier University Hospitals NHS Trust to provide an insight to how incivility affects the NHS workforce and the impact this can have on patient safety. It only takes a few minutes to contribute a resource to the Learning Hub.


You can sign into the Learning Hub either using an e-Learning for Healthcare username and password or NHS OpenAthens user account details or by creating an account on the Learning Hub and using those details. Select “Contribute a new resource” and populate the form with details including the resource title, type, description, and author details. For more information follow us on Twitter: @HEE_TEL and

visit the Learning Hub website to read about our journey so far. 


Updated BMA GP Guidance on COVID-19 Vaccination Programme

This guidance updated on 11 December 2020, provides detail about what the CVP (COVID-19 vaccination programme) service in England involves, what is expected of practices, what practices will get to support this work, and guidance on what to do now.

View the link for further details: COVID-19 vaccination programme (bma.org.uk)


Advice for Clinicians - NHSE Primary Care Guidance Covid-19 Vaccination Programme

Extensive guidance on the COVID-19 vaccination programme can be found on the NHS England website here: https://www.england.nhs.uk/coronavirus/covid-19-vaccination-programme/primary-care-guidance/

To help clarify how indemnity arrangements will work with regard to NHS staff and COVID-19 vaccinations, see enclosed FAQs which can also be viewed on line here: https://resolution.nhs.uk/wp-content/uploads/2020/12/COVID-19-Vaccinations-NHS-Staff-Indemnity-FAQs.pdf


Places still available for Multi-Professional Workplace Supervision in Primary Care

Two cohorts aimed at Primary Care educators and Training Hub Leads

New course on multi-professional workplace supervision for primary care educators and training hub leads. Delivered in five 3-hour online seminars. Mixture of large and facilitated small group teaching.

To book, please visit the webpage here:



For any queries, please contact the faculty development team: facultydevelopment.lase@hee.nhs.uk



NHS Resolution - Clinical Negligence Scheme for General Practice

From 1 April 2019, NHS Resolution is operating a new state indemnity scheme for general practice in England called the Clinical Negligence Scheme for General Practice (CNSGP). The scheme covers clinical negligence liabilities arising in general practice in relation to incidents that occurred on or after 1 April 2019. CNSGP provides a fully comprehensive indemnity for all claims within its scope.

All providers of NHS primary medical services are covered under CNSGP, including out of hours providers. The scheme extends to all GPs and others working for general practice who are carrying out activities in connection with the delivery of primary medical services – including salaried GPs, locums, students and trainees, nurses, clinical pharmacists, agency workers and other practice staff.

View FAQs here: https://resolution.nhs.uk/faq-section/clinical-negligence-scheme-for-general-practice/

We will also be inviting NHS Resolution colleagues to engage with Training Hubs in the New Year.


Physician Associate - Post HEE funded preceptorship programme survey

As part of the Physician Associate (PA) preceptorship programme for primary care, a national group of has HEE have developed a PA preceptorship evaluation, consisting of three surveys (pre, mid and post to be completed by the PA, clinical supervisor and practice manager). It is an expectation that as part of the preceptorship programme each of the professions will commit to completing the three evaluation surveys which will enable HEE to evaluate the effectiveness of the preceptorship programme.


We would be grateful if you could share this link with the preceptees and their managers and ask if this can be completed by 28 February 2021.


GP colleagues - Register for Virtual Doctors’ Mess held on Wednesdays

The virtual Doctors’ Mess was set up on a voluntary basis by a group of enthusiastic medical educationalists in April 2020, to offer a protected place for doctors to talk with their peers. We are running weekly facilitated small groups on Zoom for GP and Hospital colleagues across the UK.


Would you like to:

  • Talk, share, offload?
  • Enhance your wellbeing?
  • Keep your energy and motivation?
  • Give yourself space to plan and prioritise?



We welcome any doctor with a GMC number who would value a psychologically safe space and a positive coaching approach to sharing and flourishing in a group. 

Register before the session (currently Wednesday’s) by emailing: contactdoctorsmess@gmail.com Note: Registration for each event will be via an Eventbrite link


The Embedding Public Health into Paediatric Training Toolkit
This Toolkit is designed to support paediatric clinicians to enhance their knowledge and skills in the field of Health Promotion and Illness Prevention. Offering advice and highlighting case studies and examples of good practice, the Toolkit has been developed by HEE, in collaboration with RCPCH, for medical paediatric trainees, however it will be of interest to any clinician working within a paediatric setting.

Promoting ARRS roles – the Physician Associate

Tower Hamlets have developed a video on the Physician Associate role in Primary Care

The PA role in Primary Care: https://www.youtube.com/watch?v=VV2xVYkFYwg



COVID-19 Resources

HEE E-learning Covid-19 Vaccination Programme

The programme consists of a core knowledge session and a vaccine-specific session with accompanying assessment sessions for each. More vaccine-specific sessions will be added as and when more COVID-19 vaccines become available and authorised for supply in the UK. All those undertaking this e-learning should complete the core knowledge session as this is designed to provide essential knowledge about COVID-19 and the key principles of immunisation needed to deliver the vaccine.

Find out more information on the vaccination roll out, including useful links and additional training for vaccinators here: COVID-19 Vaccination - e-Learning for Healthcare (e-lfh.org.uk)

Access the e-learning programme: https://portal.elfh.org.uk/Component/Details/675208


NHSE COVID-19 vaccination programme FAQs
NHS England has created a dedicated space on the FutureNHS web platform for the national rollout of the vaccination programme. Log in or sign up to find key documents, a discussion forum, and upcoming and previous webinars. NHS England has added some useful FAQs to the space, with the most up to date answers to common questions around eligible cohorts, appointment bookings, preparation for the vaccinations and more.  

FutureNHS collaborative web platform: https://future.nhs.uk/


e-LfH COVID-19 resources 

The e-Learning for Healthcare (e-LfH) COVID-19 programme has now had 1.6 million session launches since it was launched in March. Recent additions include new resources for trainers on infection prevention and control (IPC) in care homes. For more information about the programme please visit our website



Care Homes and Social Care resources

Covid-19 IPC Training for Care Homes

A new resource COVID-19 IPC Training for Care Homes has been added to the HEE e-LfH COVID-19 e-learning programme.  The resource is designed to support infection prevention and control (IPC) trainers in a care home setting.  


London Care and Support Forum – Social Care Resources & free webinar

The London Care and Support Forum is a grouping of people and organisations involved in the provision of social care, personal support, and health services across the Capital.

Further information can be found at their website here



GPN resources & notices

RCN Immunisation Services & Large-scale Vaccination Delivery during COVID-19

This RCN guidance outlines the key principles for maintaining the national immunisation schedule, as well as large scale vaccine delivery. See the ‘Top Tips’ and further information section. The RCN immunisation and clinical resources provide further guidance and information on vaccine administration.

Click on the link: Immunisation | Public Health | Royal College of Nursing (rcn.org.uk)

QNI’s listening service - TalkToUs

Offers emotional support by phone to registered nurses working in the community

The service is operated by trained listeners who are available to speak to any nurses working in community or social care, including those supporting care homes, and nurses working with people who are homeless. TalkToUs is intended as a friendly ear for nurses who would like to talk to someone in complete confidence about their life and work at the current time. We can signpost to other sources of support.


If you are worried about any aspect of your work or home life, particularly if it is affected by the Covid19 crisis, and you would like to talk about your feelings to one of our trained team members in confidence, please email us to arrange a call.


Please email TalkToUs@qni.org.uk giving your first name, phone number and a preferred date and time for a call.

Visit QNI webpage for further information: https://www.qni.org.uk/help-for-nurses/talktous/


Nursing and midwifery letter

The UK’s four chief nursing officers (CNOs), including CNO for England, Ruth May, and the Nursing and Midwifery Council have written an open letter to the nursing and midwifery profession as the second wave of the pandemic continues. 


Flu immunisation e-LfH learning resources free to access

The flu immunisation programme is free to access.

Find out more here: https://www.e-lfh.org.uk/programmes/flu-immunisation/


RCN Immunisation Guidance

Immunisation services and large-scale vaccination delivery during COVID-19 - considerations and practical advice resource; It is currently written for the influenza programme but as a web resource can be amended as required for any pandemic vaccine. Please let colleagues and networks know.


Listen to the latest podcast in The Power of General Practice Nursing series

Full set of podcast series celebrating the role of general practice nurses here

Please share with your colleagues; GPs and GPNs through your Practice forums



Latest apprenticeship updates…

RNDA Project

We confirmed the HEE grant funding at the end of October for the Registered Nurse Degree Apprenticeship (for full 3 and 4-year programmes). At the time we were unable to confirm funding for nursing associate or assistant practitioner top up courses.

We have been working with the Department of Health and Social Care (DHSC) to secure this funding, however due to the spending review we are unlikely to know the outcome imminently. We are continuing to work with the DHSC to secure the funding grant for the top-up courses and will ensure you are kept up to date as this develops and thank you for your continued patience and support.


ESFA Inform - December Newsletter

The monthly newsletter about funding systems and data management from the Education and Skills Funding Agency, is now available on the Gov.UK website.

In this month's edition there is information on:

  • Find Apprenticeship Training redesign
  • Updates to the Apprenticeship Service support videos
  • National Apprenticeship Week theme
  • Analyse FE Data to be released on 17 December 2020

Newsletter link: https://www.gov.uk/government/publications/sfa-inform/inform-december-2020


NHS Apprenticeships - Working across systems

You can access a recording of the webinar and download the slides via this link

Any questions, please get in touch with the team at workforcesupply@nhsemployers.org


EOI from employers and stakeholders interested in developing the Medical Doctor apprenticeship

Interested employers and stakeholders who would like to join the core group of between 10 – 20 employers and key stakeholders, to develop the standard are asked to nominate their organisation and send any Expressions of Interest to the HEE Policy and Regulation inbox at: policyandregulation@hee.nhs.uk. If you have any questions, please speak to Vongai Karimazondo


Widening Participation - Planning to take part in the Kickstart Programme?

HEE National Talent for Care Team are hosting a Kickstart Webinar on 20 January 2021, from 12:00 to 13:00 with more information to follow. To book a place on the webinar email: talentforcare@hee.nhs.uk.

Information on the Kickstart Programme is available here: https://kickstart.campaign.gov.uk/


Government Spending Review Highlights

Incentive payments extended to March 2021

  • Incentive payments for hiring a new apprentice introduced in the Plan for Jobs will be extended to 31 March 2021.

Health & Social Care apprenticeships, from April 2021:

  • From April 2021 allowing employers in construction, followed by health and social care, to front-load training for certain apprenticeship standards. The government will explore whether this offer can also be made available in other sectors.

Levy transfer changes from August 2021:

  • Transfer to SMEs: From August 2021, employers who pay the Apprenticeship Levy will be able to transfer unspent levy funds in bulk to small and medium-sized enterprises (SMEs) with a new pledge function. Unspent levy funds will still expire after 24 months.
  • Matchmaking: The government will also introduce, from August 2021, a new online service to match levy payers with SMEs that share their business priorities.


Apply for an incentive payment for hiring a new apprentice

ESFA have produced a video which demonstrates how to apply for the incentive payment via your apprenticeship service account. As part of the Government’s Plan for Jobs, employers who recruit a new apprentice into their business will be eligible for an incentive payment.


‘Becoming a Numeracy Champion’ CPD accredited course to support key stakeholders

For Learning and Development staff, Practice Educators, Practice Managers and Apprenticeship Leads

National Numeracy are a charity working with HEE to support the healthcare support workforce to gain the confidence and skills they need with numeracy to move on in their careers.  They have developed a CPD accredited course, “Becoming a Numeracy Champion” (“BaNC”) designed to support key stakeholders across the NHS to gain the skills they need to support numeracy in the workplace. The programme focuses on changing mindsets and overcome anxieties around maths.

The programme is designed for Learning & Development staff, Apprenticeship Leads, Library or HR Managers, Practice Educators or Practice Managers. It will be run online over zoom for 1/12 hours over 4 consecutive weeks starting on Thursday 21 January and is a fully funded programme.

Contact Jennie or Sally to book a place: jennifer.stone@hee.nhs.uk or sally@nationalnumeracy.org.uk.


Helpful information links

NHS website coronavirus (Covid-19)



New resources added to e-LfH Covid-19 Programme



London NHSE Workforce Race Strategy



GP fellowships



Supporting Mentors scheme





Build the Future’ National Apprenticeship Week 2021, 8 – 14 February 2021

National Apprenticeship Week 2021 aims to shine a light on the amazing work being done by employers and apprentices across the country, encouraging people to consider apprenticeships and how they help people build skills and the knowledge needed for a potential career.


Bringing together apprenticeship ambassadors, MPs, training providers, apprentices, parents and employers, National Apprenticeship Week highlights the work being done across the whole apprenticeship community to promote apprenticeships and their impact. The National Apprenticeship toolkit can be found here, and for any questions, please email The.Week@education.gov.uk.


Save the date - The NHS & The Prince’s Trust ‘Building your Workforce’ Conference

NHS Employers are excited to be hosting the following conference in March.  Please do ‘Save the Date.’

24 March 202, 10am - 3pm - The NHS and The Prince’s Trust: Building your workforce

More details to follow in January 2021 from HEE.


Call for Programme Ideas - RGCP Annual Conference, 14 – 15 October 2021

Don’t miss your chance to help shape the 2021 Annual Conference programme.

If you have experience and expertise that could benefit your peers, why not share them, and earn recognition from your colleagues?

The session streams are:

  • CPD: Clinical topics
  • CPD: Professional topics
  • CPD: Life stages
  • GP health and wellbeing
  • Inspiring GP careers
  • Medical education

Submit your ideas for the opportunity to present to over 1500 GPs and primary care health professionals.

Submission deadline: 22 January 2021.For further details please visit the RCGP website here.


Developing Excellence in Medical Education Conference,

6 - 7 December 2021 (Manchester)

DEMEC welcomes everyone involved in medical education.

Call for proposals for parallel session speakers and topics
Submissions deadline: 25 January 2021

For further details please to go the demec website here



Forward planning 2020/21 – Training Hub Reporting deadlines

A few of our Training Hubs were asking for a genera list of reporting deadlines to support with forward planning in the New Year. Please see enclosed list for your information.


NHS Learning Hub – Quick Reference Guide

The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce, enabling users to contribute, search for and access resources. Please find attached a quick reference guide on the Learning Hub here


Access the latest Training Hub Resources Repository

For the latest support, training and guidance on Covid-19 for Training Hubs in London.

Please visit HEE London Training Hub Resource Repository

To request access please email abigail.waite@hee.nhs.uk


Health and Wellbeing

‘First you’ - Hand-picked collection of wellbeing resources for healthcare workers

We imagine a world in which everyone is happy and healthy; where healthcare professionals take care of themselves first and are therefore able to take care of others.

Visit the ‘first you’ website to access a collection of resources.


NHS hotline to support NHS staff

The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ staff as they help people deal with the coronavirus.

  • NHS hotline: 0300 131 7000 (Open between 7am – 11pm every day)
  • Text service available 24/7. (Text FRONTLINE to 85258)

Please see link for further details.

Samaritans operates a 24-hour service available every day of the year, by calling 116 123



Health Education England, working across London

Stewart House | 32 Russell Square | London | WC1B 5DN

To unsubscribe from this e-bulletin, please email the team at PrimaryCare.London@hee.nhs.uk


For the latest support, training and guidance on Covid-19 for Training Hubs in London

Visit HEE London Training Hub Resource Repository

To request access please email abigail.waite@hee.nhs.uk


Creating a healthy and happy place to work.  Awarded the London City Hall, Healthy Workplace Charter – Commitment Level, November 2015