Current Training and Development offers May – July 2022


Current Training and Development offers May – July 2022

A range of training and development offers to support those in practices and Primary Care Networks to develop skills and confidence with using quality improvement tools and techniques.  Having a box of tools to draw on and a knowledge of when and how to use them will help with tackling a range of challenges now and in future.   All training is delivered by experienced faculty members which comprises practice-based clinicians and non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.

To find out more information about the programmes, click the link to access the: Quality Improvement Training Courses Information folder

For any queries, please contact us at:  england.capabilityt4c@nhs.net

 

Forthcoming events - Topic based modular series

Programme

 

Topic

Date/ Time

Click the link to register for a place

Sessions of up to 90 minutes each focusing on specific improvement topics and approaches.  Some are standalone, while others are part of a series, ranging from introductory level to greater depth in some topics. 

Click to watch the video clip produced by Dr Mark Gillam on: Demand and Capacity via Twitter

 

Demand and Capacity modular series – cohort 7 (4-webinar series)

Thursdays 19 May and 9 June 2022- 12.30 – 14.00

Demand and Capacity modular series – Cohort 7

Safe, reliable processes (Reliable design) I

 

This session introduces the key concepts and principles behind reliable design and considers their relevance in and application to primary care, using examples taken from clinical practice.

 

Safe, reliable processes (Reliable design) II

 

This module will enable you to improve the safety and effectiveness of your primary care processes to 95% by using the SAFE approach. This involves the identifying any errors (actual or potential), determining the nature of any contributing failures, prioritising starting points, and determining actions that could be taken to reduce the likelihood of errors occurring or causing harm.

 

It would be expected for participants have attended Reliable Design I session and have a grasp of the basic theory from this Module.

Safe, reliable processes (Reliable design) I & II

 

Thursday, 26 May 2022, 12.30 – 14.00

 

23 June 2022, 12.30 – 14.00

Safe, reliable processes Reliable Design I

 

Safe and reliable process (Reliable design) II

This is a 90-minute session focussing on a tool that can help to avoid miscommunication by using the SBAR tool, then consider some practical starting points for using the tool in practice.

 

Effective communication using the SBAR tool

 

Tuesday 5 July 2022; 12:30 – 14:00

Effective communication using the SBAR tool

 

 

Forthcoming events - What is quality improvement?

Programme

 

Topic

Date/ Time

Click the link to register for a place

 

A short session for anyone in general practice/PCNs thinking about making changes or improvements.

 

What is Quality Improvement? The session will include an overview of the key components of successful change, how quality improvement techniques can be used to make changes and how to get started, using a tried and tested, practical approach.

 

 

What is QI?

 

Tuesday, 24 May 2022 13.00 – 14.30  

 

What is Quality Improvement webinar - booking form  

 

 


 

Forthcoming events – Getting Started series

Programme

 

Topic

Date/ Time

Click the link to register for a place

 

 

 

Redesigning appointment systems to match capacity

The aim of this session is to look at how we can take a QI approach to redesigning appointment systems. The key tools we will be utilising are the Model for Improvement and demand and capacity theory. By understanding and quantifying appointment demand this can help better inform our change ideas in reshaping appointment templates to meet the practice and our patient needs.

 

For more information, click the link:

Getting started series Appointment System Restructure FINAL v3

 

 

Thursday, 12 May 2022 12.30 – 14.00  

 

Redesigning appointment systems to match capacity

 

 

Long Term Conditions - Patient Recall

 

This webinar will demonstrate an example of how to approach improving the recall system for patients with long term conditions in practice, using quality improvement techniques.

 

For more information, click the link:

Getting started series Long Term Condition Patient Recall v1.0

 

 

Tuesday, 7 June 2022 12.30 – 14.00

 

Long Term Condition - Patient Recall - Booking form

 

Getting Started webinar “A Safer Home Visiting Blood Test Process (Reliable Design)

 

This webinar shows how a team can use the Model for Improvement to address problems with reliability by designing safer processes.

 

 

 

 

Wednesday, 29 June 2022, 12.30 – 14.00

 

 

A safer Home visiting Blood Test Process Reliable Design - Booking form

  

Forthcoming events – General Practice Improvement Leads Programme

Programme

 

Topic

Date/ Time

Click the link to apply for a place

An accredited personal development programme for those working in general practice, including GPs, practice managers, nurses, reception managers and senior administrators.  Participants gain new perspectives, skills and confidence in using quality improvement tools and techniques (improvement science) for service redesign and leading colleagues and teams through change. 

 

Six days (three x two-day modules) with support sessions and an optional coaching call in between modules.  Participants lead a small-scale change improvement challenge in their own practice.

 

General Practice Improvement Leads Programme

  • Preparatory webinar: Wed 4 May 2022, 13:00-14:00
  • Module 1: Wed 11 and Thurs 12 May 2022
  • Support Webinar 1: Wed 25 May 2022, 13:00-14:00
  • Module 2: Wed 15 and Thurs 16 June 2022
  • Support Webinar 2: Thurs 7 July 2022, 13:00-14:00
  • Module 3: Wed 20 and Thurs 21 July 2022

 

General Practice Improvement Leads application form

Cohort 33v applications open 16 March 2022 and close 27 April 2022 (or earlier if oversubscribed)

 

Forthcoming events – Fundamentals of Change and Improvement Programme

Programme

 

Topic

Date/ Time

Click the link to apply for a place

A short, practical programme held over two sessions, providing an in-depth introduction to Quality Improvement for those in general practices and PCNs.  Participants bring a small, specific problem or issue to work on.

 

Please ensure you read the programme information before applying. 

 

Fundamentals of change and improvement Programme

  • Cohort 11v: Wednesdays 8 and 22 June 2022, 09:15-15:15

 

Fundamentals application form

Cohort 11v applications open 25  April 2022 and close 30 May 2022 (or earlier if oversubscribed)

 

 

Forthcoming events – General Practice Improvement Leads Programme

Programme

 

Topic

Date/ Time

Click the link to apply for a place

A development programme for those with lead roles in Primary Care Networks such as GPs, nurses practice managers and PCN Managers.  The focus is on large scale challenges and opportunities in complex environments, PCN-wide and potentially beyond.

 

Six days (three x two-day modules) with a pre-programme webinar, participant support sessions and action learning set sessions.  Participants lead a large-scale change improvement priority for their Primary Care Network.

 

Primary Care Network Improvement Leads Programme

Summer 2022 cohort

  • Pre-programme webinar: Thurs 26 May 2022, 12:30-14:00
  • Calls with applicants held between 27 May – 15 June
  • Deadline for priorities: Fri 17 June 2022, 12:00
  • Preparatory webinar: Thurs 30 June 2022, 13:00-14:00
  • Module 1: Wed 6 and Thurs 7 July 2022
  • Support Webinar 1: Wed 27 July 2022, 13:00-14:00
  • Module 2: Wed 7 and Thurs 8 September 2022
  • Support Webinar 2: Wed 5 October 2022, 13:00-14:00
  • Module 3: Wed 2 and Thurs 3 November 2022
  • Action Learning Set 1: Wed 14 December 2022, 13:00-16:00
  • Action Learning Set 2: Thurs 19 January 2023, 13:00-16:00

 

PCN Improvement Leads programme application form

Summer 2022 cohort: applications open 12 April 2022 and close 8 June 2022 (or earlier if oversubscribed)