The NHS London Out of Hospital Cell, London Clinical Networks, London Directors of Public Health and Adult Social Care, Health Innovation Network and Public Health England are collaborating to provide practical guidance to assist the care and support vulnerable adults receive during COVID-19.
Accompanying this letter is a London Care Homes Resource Pack that was approved by the London Clinical Advisory Group on 23 April 2020. It is designed to complement and not replace local guidance and professional judgement.
We would be grateful if you could share with your local networks. We are actively working on other resources which will be updated to align to national and regional guidelines once published.
The intention is to circulate an updated version of this resource pack every two weeks. If you have further questions relating to this resource pack please contact the London Clinical Networks in the first instance by emailing england.london-scn@nhs.net
Clinical advice for care home staff and community health and domiciliary care teams
- There is a national Covid-19 111 service, but in London, care home staff concerned about a resident who may have Covid19 symptoms are being asked to call NHS 111 Star* 6 for faster access to urgent senior clinical advice if they cannot get through to the resident’s own GP.
- There is a national Covid-19 111 service, but in London, community health and domiciliary care teams concerned about a patient who may have Covid-19 symptoms are being asked to call NHS 111 Star* 7 for faster access to urgent senior clinical advice if they cannot get through to the patient’s own GP.