Coordinate My Care has launched a new ACP pathway for care homes

The NHS has a service in London that can help you to help your patients. It’s called Coordinate My Care (CMC). 

CMC is a digital care planning service where, with your help, patients and their families can choose what care they wish to receive in an emergency. Each care plan is personalised. It includes the patient’s diagnosis, medications, wishes and preferences, what to do in an emergency and their resuscitation status. 

Patients can start their own plans by completing an online questionnaire at

As soon as the patient completes the questionnaire it will be automatically sent to your practice email. It is then very simple for you or a clinical colleague to complete. All you will need to do is add the patient’s diagnosis, escalation treatment plan and resuscitation status and approve the plan. Once the plan is approved all the urgent care services can view the plan immediately. This way, 111, the out of hours GPs, the ambulance service and the emergency departments will have the key information about your patients and so they won’t be strangers to them when they are called.

Further information can be obtained at

If you or a colleague would be interested in having a 30 minute training session to learn how to complete the plans please click here for more information. To book CMC training please email us on:

When patients initiate their own myCMC plan they watch videos about resuscitation and about the choices they can make about their care. This saves you time. Completing the myCMC plans to make them CMC clinical records is then not time consuming and it ensures that your patient is cared for in the most appropriate way by all the urgent care services 24/7.

Please can you encourage your patients to complete their online questionnaires and start their personalised care plans.