Advice and guidance: guide for general practice

During the NHS response to COVID-19, advice and guidance (A&G) services are central to supporting the management of patients in primary care, as well as the restoration and recovery of elective services.

A&G services improve the interface between primary and secondary care. Through A&G, GPs and other primary care referring clinicians can access specialist advice before or instead of referral. This strengthens shared decision-making, enhances personalised approaches to care and avoids unnecessary outpatient activity.

This guide sets out practical advice for general practice teams to get the most from A&G services.